IT Backoffice Agent

Are you ready to establish a Swiss-based subsidiary - TX Services - in Belgrade with us? Then apply today! We are excited to get to know you!

As Switzerland’s leading digital hub, we provide our media and platforms with enabling technology solutions, to drive their businesses. We stand for interdisciplinary collaboration, innovation and dynamic development.

We are on the move – and want to keep moving. We are farsighted. We are proactive. We are courageous. We are TX. Our Collaboration & Workplace department is responsible for delivering and supporting its workplace-related IT services and mobile telephony to around 3,700 employees in Switzerland and abroad. For the Request Fulfilment team of the Collaboration & Workplace department, we are looking for an IT Backoffice Agent.

Your responsibilities :

  • You process user requests regarding the mobile telephony for the whole group, order new numbers, make porting requests from another operator and cancel or remove a number from the company contract.
  • You monitor and manage orders from suppliers regarding requests we receive through our Service Portal (request fulfillment)
  • You manage the database in connection with mobile telephony and hardware, creation, modification and deletion of objects
  • You contribute to the optimization of operational processes related to request fulfillment

Your competencies: 

  • Degree in the field of IT Administration, or equivalent
  • Rigorous and stress-resistant person
  • Languages: German and English (min level C1 for both)
  • 1st experience in an IT team is a plus
  • Service Now knowledge is a plus

Our offer:

  • Being a part of establishing a Swiss based subsidiary - TX Services in Belgrade 
  • Great equipment 
  • International team and working environment of talented and fun people 
  • Personal further education, as well as regular international travels 
  • Opportunity to grow both professionally and personally in a stimulating environment
  • Excellent work-life balance

Or, know someone who would be a perfect fit? Let them know!

Why choose us?

Joining TX Services is a unique opportunity to grow and define the company.

  • Shape the Company

    Those joining TX Services in the early stages will play key roles in shaping the future growth and culture of the company.

  • The Long Game

    We're about investing in you long term. The businesses in Switzerland TX Services you will work with are healthy, stable, and growing, and we want people that will enjoy sticking around for the ride.

  • Own the Product

    Between Serbia and Switzerland, we regard everyone as equal partners in a product's success, with a role to play in all parts of the lifecycle.

  • Travel

    Regular events and opportunities to travel to Switzerland and around Europe.

Right from the Start

Teams working on TX Services projects are involved in all aspects of the product lifecycle, from initial inception through to design, development and delivery.

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